CryptoCropsContact CryptoCrops
Reach out on Discord for support. Include your farm name, approximate time of the issue, and what you expected to happen. Share your account email and sensitive transaction details only privately with support. For a survey or offer, include the provider and transaction or offer ID if one is available.
Never share your password, password-reset link, recovery token, wallet private key, or seed phrase. CryptoCrops support will never ask for them.
Password and account access
Use Forgot password for a secure reset link. If you suspect unauthorized access, reset the password promptly and tell support.
Missing survey rewards
Some surveys require partner review before confirmation. Check the provider status first. Send support the transaction details if a confirmed reward has not appeared or was unexpectedly reversed.
Gameplay problems
Refresh once and note the crop, plot, page, and action involved. Screenshots and the approximate time help us identify the correct server event without exposing sensitive information.
Response expectations
Messages are reviewed in the order received, with account-security and reward-delivery issues prioritized. Sending repeated copies can slow investigation.
Frequently asked questions
How do I contact CryptoCrops support?
Use Discord support. Include your farm name, the approximate time of the issue and what you expected to happen. Send account email addresses and sensitive transaction details privately to support. Never share passwords, recovery links, private keys or seed phrases.
What should I do if a survey reward is missing?
Check the provider status first. If a provider confirms a completion but the reward is missing or reversed, send support the transaction details so the records can be checked.